Online Purchase Indent – Bold step

Then we addressed online Purchase Indenting system to replace the manual process, print and send the hardcopy to Purchase Department for procurement. This was intended to help Material Planning and we could generate Purchase indents after consolidating the total requirement.

We did not tell the boss about this till the system was ready and tested. When we were sure that it will run without failure, we informed the boss in March and suggested to roll in new online system from April. He, as expected, said “NO” as I was suggesting Online Purchase Indenting for my group as I wanted to roll mine first and then convince others to roll out theirs. But, Boss said, he will not allow only mine. I convinced other executives. Still boss was reluctant.

I learnt hard way that creating program is one thing and rolling out is another thing. First thing we did was to remove all those Printed booklets used to type Purchase Indent on type writers. We hid them in an almirah safely, so that no one uses manual process. All were forced to use online system. And then I realized that we should train people first, prepare them for change and then roll out. People refused to use the new system, saying that earlier they used write on a paper and the typist used to type the Purchase Indent, and now they have to enter the details themselves to create a Purchase Indent. They avoided generating the purchase Indents during April and May. I too adamant and did not budge. Then a time came when the material planning guys were supposed to report the material flow and they did not have Purchase Indents to start the procurement action. Due to the pressure, all started using the system and Online Purchase Indent became a reality.